Tel : 01656 760266
Fax : 01656 840513
Unit 2,Squire Drive,
Brynmenyn, Bridgend CF32 9TX
FREE SHIPPING on orders over £250 net min order £50 net

PAYMENT

• BACS payment: Co-op Bank – Sort Code 08-92-50, Account No. 68027193
• We accept all major credit and debit cards, except American Express.
• Cheque or bankers draft should be made payable to Tempest Enterprises Ltd.
• Returned cheque fees and any other bank charges incurred by Tempest from declined customer payments will be charged to the customer accordingly.
• Credit accounts can be requested after completion of relevant paperwork and credit checks.
• Payments made after the payment due date will result in credit facilities being withdrawn.


RETURNS

• Returns must only be sent to Tempest Designs at the above address, with a completed returns form, which can be downloaded from our website(Please Click Here to Download Returns Form)
• We will endeavour to deal with all returns promptly; however this can vary especially during peak trading times.
• You must inform Tempest Designs within 7 days of receipt of faulty goods. Faulty items must be returned within 7 days and in its original packaging to be eligible for a full refund. Returns made after this time will be assessed accordingly, whether it be a credit, replacement or otherwise.
• Returned goods we deem to be damaged or faulty only, will be repaired or replaced where possible. If neither of these options are available the item/s will be credited to your account. Please note we cannot replace or refund jewellery which has had considerable wear and tear, and/or has come into contact with perfume or other substances.
• Credit notes issued can only be used on future orders placed and not refunded to the customer. Credit notes must be used within six months of date of issue.
• Payments for invoices cannot be delayed due to returned goods queries.

Please Click here to download a credit account application form