BACS payment: Co-op Bank Sort Code 08-92-50, Account No. 68027193
We accept all major credit and debit cards, except American Express.
Cheque or bankers draft should be made payable to Tempest Enterprises Ltd.
Returned cheque fees and any other bank charges incurred by Tempest from
declined customer payments will be charged to the customer accordingly.
Credit accounts can be requested after completion of relevant paperwork and
Payments made after the payment due date will result in credit facilities
Returns must only be sent to Tempest Designs at the above address, with a
completed returns form, which can be downloaded from our website(Please Click Here to Download Returns Form)
We will endeavour to deal with all returns promptly; however this can vary
especially during peak trading times.
You must inform Tempest Designs within 7 days of receipt of faulty goods.
Faulty items must be returned within 7 days and in its original packaging to be
eligible for a full refund. Returns made after this time will be assessed
accordingly, whether it be a credit, replacement or otherwise.
Returned goods we deem to be damaged or faulty only, will be repaired or
replaced where possible. If neither of these options are available the item/s
will be credited to your account. Please note we cannot replace or refund
jewellery which has had considerable wear and tear, and/or has come into
contact with perfume or other substances.
Credit notes issued can only be used on future orders placed and not refunded
to the customer. Credit notes must be used within six months of date of issue.
Payments for invoices cannot be delayed due to returned goods queries.
Please Click here to download a credit account application form