Password Recovery Support

Need a hand getting back into your account? No worries at all!

If you're having trouble logging in, just follow the simple steps below to reset your password. It'll only take a moment and you'll be back to browsing our latest collections in no time.

Bit of a rush? Feel free to give Chloe or Lawrence a call directly on [phone number: office and Lawrence’s mobile] and they’ll sort you out asap.

We're always here to help!

If it's urgent please call Mike on 07484847378.

Password Reset Instructions

1. Go directly to the Reset your password form or use the Forgot your password? link on  the LOGIN form.

   

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2. Type your email address in to the email box and click the "Reset My Password" button. The following notice will be displayed:- We've sent you an email with a link to update your password.

   

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3. You will then need to go to your email account to access the reset password email we have sent you.
4. Within your email account locate the email sent form enquiries@tempestdesigns.co.uk (Tempest Designs) with the subject Customer account password reset. If you are having trouble locating the email remember to check your spam folder. You could also use the email search to locate the email.

   

5. Click "Reset your password" button within the email and you will be taken to the RESET ACCOUNT PASSWORD page on our website.

   

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6. Type a new password into the Password box and repeat the password in the Confirm Password box
7. Finally click the blue "RESET PASSWORD" button to log in and reset your password

   

8. Continue to use this new password whenever you login to the Tempest Designs website

Password Reset Instructional Video