PRIVACY NOTICE

Introduction

At Tempest Designs, we understand that privacy matters to our wholesale partners, and we take the protection of your information seriously. This Privacy Notice explains how we collect, use, share and protect your personal and business information when you interact with our wholesale services, website, and communications.

Tempest Designs is committed to ethical practices in all aspects of its business, from its carefully crafted fashion to its handling of your data.

Who We Are

Tempest Designs is a UK-based wholesale fashion business offering women's clothing, accessories, and jewellery to retailers around the world. Our collections blend effortless elegance with global inspiration, providing ageless style and quality craftsmanship across international markets.

Information We Collect

Information You Provide to Us

When you engage with Tempest Designs as a wholesale partner, we collect:

  • Business contact details - company name, trading address, delivery addresses, contact names, telephone numbers, and email addresses
  • Financial information - payment details, bank account information, and credit references, where applicable
  • Order history - products purchased, order dates, delivery preferences, and special instructions
  • Account details - login credentials, account preferences, and user settings for our B2B platform
  • Marketing preferences - your choices regarding communications from us
  • Feedback and correspondence - information you share when participating in surveys, contacting our customer service team, or attending our trade events

Information We Collect Automatically

When you visit our B2B website or use our digital platforms, we may collect:

  • Device information - IP address, browser type, operating system, and device identifiers
  • Usage data - pages visited, time spent, clicks, search terms, and interaction with our content
  • Location data - general location based on IP address
  • Cookies and similar technologies - data collected through cookies and other tracking technologies (see our Cookie Notice for details)

How We Use Your Information

We use your information for the following purposes:

Providing Our Services

  • Processing and fulfilling wholesale orders
  • Managing your account and maintaining business records
  • Providing customer support and addressing enquiries
  • Facilitating payments and managing invoicing
  • Delivering our products to your premises

Improving Our Offering

  • Developing new products and services
  • Analysing trends to enhance our wholesale offering
  • Understanding how our B2B platform is used
  • Conducting research to improve our services
  • Testing and troubleshooting new features

Communication and Marketing

  • Sending order confirmations and operational updates
  • Sharing new collection information and lookbooks
  • Providing trend reports and styling suggestions
  • Inviting you to trade shows and events
  • Sending newsletters and promotional materials (where you've opted in)

Legal and Operational Needs

  • Protecting our legal rights and complying with obligations
  • Detecting and preventing fraud and security incidents
  • Verifying identity and creditworthiness
  • Managing risk and securing our systems
  • Maintaining accurate business records

Legal Basis for Processing

We process your information based on the following legal grounds:

  • Contract performance - to fulfil our contractual obligations to you as a wholesale partner
  • Legitimate interests - to operate, improve and promote our business in ways that you would reasonably expect
  • Legal compliance - to comply with applicable laws and regulations
  • Consent - where we have requested and received your specific permission

How We Share Information

We may share your information with:

Service Providers

Trusted third parties who help us operate our business, including:

  • Payment processors and financial institutions
  • Delivery and logistics partners
  • IT and cloud service providers
  • Marketing and communication platforms
  • Customer relationship management systems

Business Partners

  • Manufacturers and suppliers, when necessary, to fulfil MTO (made-to-order) goods
  • Trade show organisers were relevant to your attendance

Legal Requirements

  • Government authorities or law enforcement, when required by law
  • Regulatory bodies, when necessary for compliance purposes
  • Professional advisors in connection with legal, tax, or compliance matters

Business Transfers

  • In connection with a merger, acquisition, or sale of all or part of our business

We require all third parties to respect the security of your information and process it according to data protection law.

International Transfers

As an international business with global operations and connections, we may transfer your information to countries outside the UK and the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your information and provide similar levels of protection as in the UK, including the use of Standard Contractual Clauses, adequacy decisions, or other legally approved mechanisms.

Data Security

We have implemented appropriate technical and organisational measures to protect your information against unauthorised access, loss, or damage. These include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Staff training on data protection
  • Physical security measures at our premises

While we take all reasonable steps to secure your information, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your information for as long as necessary to:

  • Maintain our business relationship
  • Fulfil the purposes outlined in this Notice
  • Comply with legal, tax, and accounting obligations

When your information is no longer required, we will securely delete or anonymise it.

Your Rights

Under UK data protection law, you have rights regarding your personal information, including:

  • Right to access - request a copy of the information we hold about you
  • Right to rectification - correct inaccurate or incomplete information
  • Right to erasure - request deletion of your information in certain circumstances
  • Right to restrict processing - limit how we use your information
  • Right to data portability - receive your information in a structured, commonly used format
  • Right to object - object to our processing of your information, particularly for marketing
  • Rights regarding automated decision-making - not be subject to decisions based solely on automated processing

To exercise any of these rights, please contact us using the details below.

Marketing Communications

We would love to keep you updated about our latest collections, trade shows, and wholesale opportunities. However, we will only send marketing communications when:

  • You have expressly opted in to receive them
  • You have a pre-existing business relationship with us

You can opt out of marketing communications at any time by:

  • Clicking the 'unsubscribe' link in our emails
  • Updating your preferences in your B2B account
  • Contacting our customer service team

Cookies and Similar Technologies

Our B2B website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. For detailed information about the cookies we use and how to manage them, please see our separate Cookie Notice.

Children's Privacy

Our services are directed at businesses and are not intended for children under 18 years of age. We do not knowingly collect information from children.

Changes to This Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our B2B platform or via email. We encourage you to review this Notice periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us at:

Tempest Designs Data Protection Team

Address: Tempest Enterprises Ltd trading as Tempest Designs, Unit 2, Squire Drive, Brynmenyn, Bridgend, CF32 9TX
Email: enquiries@tempestdesigns.co.uk
Telephone: 01656 842102

If you are unsatisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Additional Note

Tempest Enterprises LTD trading as Tempest Designs, reserves the right to refuse business with another business if it so wishes and without explanation or declaration

Last updated on 1 April 2025